Privacy Policy

By visiting Gary Flack Opticians (GoSportsSpex.co.uk), you are accepting the practices described in this Privacy policy.

What happens to Personal Information about customers that Gary Flack Opticians gathers?
The information we learn from customers helps us personalise and continually improve your shopping experience at Gary Flack Opticians.

Types of information that we collect
We collect your name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternate address for shipping. We only use your name, address, billing information/credit card information to process your order. The email address is used for in house marketing purposes, and to contact you regarding your order should the need arise. Under no circumstances will we use this information for anything else not described in this privacy notice.

Mailing List membership
You may join our mailing list simply by clicking here and completing the form, to be removed from our list at at any time complete our removal form and you will be removed within 1 working day.

Information You Give Us
You can choose not to provide certain information, but then you might not be able to take advantage of our features. We use the information that you provide for such purposes as responding to your requests, improving our store, and communicating with you.

Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Gary Flack Opticians. A number of companies offer utilities designed to help you visit Web sites anonymously.

E-mail Communications
To help us make e-mail's more useful and interesting, we often receive a confirmation when you open e-mail from Gary Flack Opticians if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please send a blank e-mail to cancel@gosportsspex.co.uk. All users may at any time opt-out of our marketing by submitting their email address at remove@gosportsspex.co.uk, your email will be automatically removed from our system.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to store items in your Shopping Basket between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the sites features, and we recommend that you leave them turned on.

We issue cookies which are associated with your personally identifiable information when you make a purchase on our site. They are used should you return to make another purchase on our site. - The name and address form will be completed for you automatically.
NO CREDIT CARD INFORMATION IS STORED IN A COOKIE.

Does Gary Flack Opticians Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. Without exception Gary Flack Opticians will not supply any other company or organization with information you give us, unless requested by the Police or and other Law enforcement agency.

Promotional Offers
Sometimes we send offers to selected groups of Gary Flack Opticians customers. If you do not want to receive such offers, please e-mail us at info@gosportsspex.co.uk. In the unlikely event that Gary Flack Opticians, and all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Gary Flack Opticians and Others
We release account and other personal information when we believe release is appropriate to comply with law; or protect the rights, property, or safety of Gary Flack Opticians, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) software, which encrypts information you input. We never see your credit card numbers when confirming an order or in any other correspondence, only the last four digits are available to our staff to confirm your identity should you call. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

How You Can Access or Correct Your Information
You can access, review and/or correct all your personally identifiable information that we collect online and maintain by calling our customer service department on 0870 2020 111. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections."

Conditions of Use, Notices, and Revisions
If you choose to visit Gary Flack Opticians, your visit and any dispute over privacy is subject to this policy and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy at Gary Flack Opticians, please send us a thorough description to privacy@gosportsspex.co.uk, and we will try to resolve it. This Policy and our Terms and Conditions of Use may change from time to time, and the use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may e-mail periodic reminders of our policies and conditions, unless you have instructed us not to, but you should check our Web site frequently to see any changes.





revised 20/12/2006